Thank you for choosing Storyweaver Games, LLC as your trusted provider of games and gaming products. We accept returns on both defective and non-defective products, within 30 days of purchase. If it’s past the 30-day window, don’t worry—we’ll still work with you to make it right. We also offer exchanges to ensure you get exactly what you need.

To initiate a return or exchange, please email us at info@storyweaver.games or visit our store. For defective items, we’ll gladly cover the return shipping cost and ensure you’re fully taken care of. For non-defective items, return shipping is the responsibility of the customer, and the item must be in its original condition. There are no restocking fees, and refunds are typically processed within 3-5 business days of receiving the returned items.

Your happiness is our priority—if any part of your order doesn’t meet your expectations, we’re here to help!